Through this Assertiveness Training - which we run publicly and in-house throughout South Africa - you will gain an understanding of your strengths, as well as how to adapt your behaviour to more effectively interact and influence others.
Suitable for: Supervisors, Team Leaders, Managers and General Staff
NQF level: 4
Course duration: 2 days
NQF level: 4
Course content and outcomes:
Through this Assertiveness Training Course, delegates will learn:
- The value of self-awareness and openness
- Self-confidence – how one should go about building it
- The difference between passive, assertive and aggressive behaviour
- Body language and assertive behaviour
- The barriers to assertive behaviour
- Influencing skills
- Thought control and positive assertion
- The skills of giving and receiving feedback
- Destructive and constructive criticism
- How to be constructive in confrontation situations
"The course was everything I expected and more. I can implement what I have learned in my personal life as well as my work life."
"I think Ron is a very well prepared facilitator and his experience in life comes through in everything. Examples that he uses of his personal experiences / achievements helped me understand easily."
"The whole course was very inspiring and had a very positive input in my personal and work life. It’s really very encouraging and inspiring."
"(Ron) is a person who was born to work with people. He can make you laugh and he can make you understand something so easily… he is great.”
”Excellent, eye-opening course. The facilitator was full of knowledge with lots of energy. She imparts her knowledge very effectively, using live examples.”
”Lots of WOW moments. Amazing to realize the truths in life With lots of experience, the facilitator really made the course applicable to each and every one of us, from all sectors. Well done!”
"I think Ron is a very well prepared facilitator and his experience in life comes through in everything. Examples that he uses of his personal experiences / achievements helped me understand easily." - on our Emotional Intelligence and Personal Mastery training.