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To meet your unique needs arising from the COVID-19 Corona Virus epidemic,
POP Training and Consulting now offers customised inhouse and virtual training for your employees, wherever they are in South Africa... or the world.
All our facilitators are on hand to deliver face-to-face inhouse and virtual training – on all of our SAQA accredited training programmes, as well as any customised training that will motivate and uplift your staff at this time.
We are fully accredited with the Services Seta, so you can claim back on your skills levy when you use our services, within both your mandatory grant and your discretionary grant.
Over 30 training courses - all offered as inhouse and virtual training, and customisable to meet your unique needs.
Click here to send us an email
or contact us on (+27) 074 074 0444.
For details on our inhouse and virtual training courses, please click on the relevant courses below.
Inhouse / Virtual training courses offered for Change Management:
Inhouse / Virtual Training courses offered for Supervisors:
- Supervisory Skills Training
- Team Building
- Building High Performance Teams
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Managing Workplace Conflict
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Time Management and Planning
- Chairing/Initiating Disciplinary Enquiries
- Employment Equity
- Emotional Intelligence
- Employee Wellness
Inhouse / Virtual Training courses offered for Managers and Leaders:
- Strategic Thinking, Scenario Planning and Change Management Training
- Transformational Leadership and Change Management Training
- Emotional Intelligence and Personal Mastery
- Effective Leadership and Management Training
- Managing Diversity
- Building High Performance Teams
- Competency-based Recruitment, Selection and Interviewing Skills
- Conflict, Stress and Change
- Conflict Resolution: Workplace Leadership for Win-Win Outcomes
- Conflict Management Training
- Chairing / Initiating Disciplinary Hearings
- Managing Discipline and Initiating Disciplinary Hearings
- Managing Discipline and Poor Work Performance
- Labour Law and Workplace Relations
- Employment Equity
- Skills Development for EE / Training Committees
Inhouse / Virtual Training courses offered for Customer Service:
- Customer Service Training for Industries (Service Excellence)
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Call Centre / Contact Center and Telephone Etiquette Training
- Customer Service Training - Management Level
Inhouse / Virtual Training courses offered for General Staff Employees:
- Assertiveness, Self-awareness and Influencing Skills
- Customer Service Excellence
- Customer Service and Telephone Etiquette
- Customer Service and Sales
- Emotional Intelligence and Personal Mastery
- Employee Wellness
- Problem Solving, Root Cause Analysis and Innovative Thinking
- Stress Management
- Time Management, Planning and Goal Setting
Inhouse / Virtual Training courses offered for Shop Stewards:
- Shop Steward's roles and responsibilities, business principles, labour law and conflict management
- Labour Law and Workplace Relations
- Conflict Resolution for Win-Win Results
- Disciplinary Hearings, Dismissals and Grievances
- Understanding the Disciplinary Process
- Employment Equity
- Skills Development for Training Committees
- Assertiveness, Self Awareness and Influencing Skills
Click here to view all our in-house, public and virtual training courses on our website
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