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Management

Hands-on Supply Chain Management

The Hands-on Supply Chain Management short course provides you with a sound understanding of how a truly integrated supply chain creates value for your organisation, its supply chain partners and stakeholders. The course also takes a hands-on approach by employing sophisticated computerised simulations to tap into a realistic business environment that challenges you to run your own businesses effectively and achieve determined business objectives.

PFMA Supply Chain Management Bid Committees Course

The PFMA Supply Chain Management Bid Committees Course provides you with the skills and tools needed to operationalise the legislative requirements as stipulated in the Public Finance Management Act (PFMA), Preferential Procurement Policy Framework Act (PPFA) and Preferential Procurement Regulations in order to help you successfully implement supply chain management systems in your municipality and/or organisation.

Customer Service Excellence

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/ or teams.

Contract Management

The course in Contract Management is ideal if you seek to acquire the necessary practical skills in effectively managing and administrating contracts for goods and services. Contract management refers to the process of systematically and efficiently managing contract creation, execution and analysis for the purpose of maximizing financial and operational performance, while minimizing risk.

Negotiation Skills

The Negotiation Skills short course will equip you with an essential framework that forms the basis of any type of negotiation and its consequent employment in the business environment. During the course, you will have the opportunity to apply key negotiation principles in practice, while also observing and delivering critique on others during simulated negotiation settings.

Application of Extended Reality Technologies in the Mining Industry

Virtual and augmented reality are buzz words for immersive technologies in the 4th Industrial revolution. How do these relate to real life and when to use what technology? The interaction and relation between V.R, AR and real-life span over a virtual continuum with application in (1) Training, (2) Collaboration and (3) Visualization. This course will unpack the technologies (including experiencing the devices), their application to specific use cases and future trends in the space of immersive technologies.

Operation of Water and Wastewater Treatment Plants

The Operation of Water and Wastewater Treatment Plants short course provides you with a theoretical and practical knowledge base on water and wastewater treatment, as well as the operation of water treatment plants. During the course, you will be empowered to make informed decisions about drinking water treatment processes and the quality of drinking water. The course also covers topics of basic water chemistry, drinking water quality requirements, wastewater treatment, effluent quality and the proper disposal of effluents.

Fleet Management

The short course in Fleet Management provides you with a basic understanding of the different elements of fleet management, while specifically focusing on vehicle utilisation, whole-life costs, tendering, vehicle maintenance and regulatory requirements.

Civil Engineering Materials Testers Course: Asphalt Testing

The Asphalt testing course is a component of the Civil Engineering Materials Testers course in relation to SANS 3001-AS. The objective of the Asphalt testing course is to train candidates in the correct test methods as per industry standards. The course will also enable candidates to execute testing procedures pertaining to Pen, cutback, emulsion & modified binder materials to the latest.

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