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Retail and Wholesale Training

Merchandising

Aim: This unit standard is intended for those individuals who are responsible for displaying merchandise visually in a wholesale/retail outlet where there is some freedom to merchandise within the provided broad guidelines or parameters. Content: What is visual merchandising?

Business Etiquette and Professionalism

Aim: To assist all business people with observing business protocol and etiquette ensuring successful relationships with colleagues and clients. Content: Etiquette – What is it? Manners and Etiquette; Personality; Daily Etiquette, Procedures and Protocol; How to Introduce People; How to be the Perfect Guest; How to Leave a Party Graciously; More How To's; Time and Personal Space; The Etiquette of Communication; Electronic Communication; Business Meetings; Business Entertaining; Business Travel; Etiquette and Finesse; Networking and Collaboration

Goods Receiving and Dispatch

Aim The aim of this course is for delegates to be able to receive stock in a wholesale/retail organisation, implement security procedures to prevent shrinkage and losses and enhance the efficiency of the supply chain by recording required information on stock being received and dispatched.

Business Etiquette and Diversity

Aim: To explain and demonstrate the need for “appropriate” behaviour. Assisting the delegate with deciding what is appropriate and informing the delegates as to the dos and don’ts of other cultures. Course Content: Etiquette – What is it? Personality, where culture, etiquette and personal preferences overlap; The Etiquette of Cross Cultural Communication; Time and Personal Space; Gender and Etiquette; Grooming; Generational Differences

Advanced Radio Ministry

The Radio Ministry short course provides you with a unique training opportunity to acquire new skills in presenting religious programmes on the radio. During the course, you will gain exposure of the different ways that radio can be used as communication medium to spread the Gospel through radio scripting, religious messaging and creative content that is appropriate in a religious context.

Process Management for Business Operations

Businesses experience constant pressure from competitors that forces them to continuously evolve, redesign, implement and manage innovative business processes. The Process Management for Business Operations short course will provide you with an essential overview of the art and science of managing a business by exposing you to the basic concepts, tools and skills required (as well as the difficulties experienced) when introducing BPM into an organisation.

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