Aim: To assist all business people with observing business protocol and etiquette ensuring successful relationships with colleagues and clients. Content: Etiquette- What is it? Manners and Etiquette, Personality, Daily Etiquette, Procedures and Protocol, How to Introduce People, How to be the Perfect Guest, How to Leave a Party Graciously, More How To's, Time and Personal Space, The Etiquette of Communication, Electronic Communication, Business Meetings, Business Entertaining, Business Travel, Etiquette and Finesse, Networking and Collaboration
The National Certificate: Wholesale and Retail: Buying Planning, NQF Level 5 addresses the skills and competencies required to effectively follow a career and make use of opportunities in the buying and procurement function.
In addition to basic buying and purchasing skills, the qualification also enables the integration of associated skills within this area of operation, such as the research of local and international trends, importing, supply chain management, project management and negotiation skills.
The purpose of this Unit Standard is to enable learners to apply basic health and safety legislation in the form of standards and procedures governing health and safety in the workplace, to ensure that they contribute to a safe, healthy environment for themselves and others.
The person credited with this unit standard is able to access and interpret information on stock record-keeping systems, analyse and monitor stock movement, initiate and control stock counts and record details on record-keeping systems in order to maintain and update stock balances.
The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:
The 4IR and COVID-19 have forced us into a new reality that requires the re-examination and restructuring of South Africa’s post-school skills development system so that it is fit-for-purpose to prepare the workforce for the new world of work.