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Sales Training

Shopping Centre Management (CSCM)

The annual short course in Shopping Centre Management (CSCM) provides you with the essential skills and knowledge of the principles and practice of shopping centre management and development. The course particularly delves into the topics of the development of a shopping centre concept, typology and terminology, location theory, research in shopping centre marketing, design principles, services building maintenance and parking management, as well as insurance security management in shopping centres.
 

Sales Training

Successful salespeople are masters of influence, persuasion and problem-solving skills. They view themselves as professionals and experts rather than ‘order takers’ and have developed the right attitudes and selling skills. They understand and implement the sales process, and have a grounding of selling skills that range from the basics and traditional practices to the advanced and modern methods that allow for leveraging their efforts.

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